Common issues
Issue | What to do |
Can't find the invitation email | Check spam/junk. If it's still missing, ask Slope to resend it. |
Activation link expired | Request a new invitation from Slope. Links expire after 7 days. |
Forgot password | Click Forgot Password on the login page and follow the email link. |
Study not visible | You must click Join on the invitation email for every Slope study. Check your email invitations and ask Slope to resend if needed. |
Cannot enter data | You can only enter data for weeks that aren't locked. Locked weeks are shaded and can't be updated or changed. |
Cannot see site inventory data | Enrollment Tracker isn't connected to your site's inventory. Log in to your existing inventory link (app.slope.io) to access site inventory separately. |
Cannot find Enrollment Tracker | Make sure you're logged in to the correct region and URL . This is a different login than your site inventory system if you already use Slope. |
Need more help?
Email Slope Support: [email protected].
Sponsor contact: Refer to your study kickoff materials for your Sponsor's site liaison.